AI voice assistants that answer every call

We build custom voice bots and AI phone agents that sound human and work around the clock — from an AI receptionist for after-hours calls to a full voice automation system, connected to your phone lines, CRM and calendar.

All services
What it is

Conversations, not menus

Modern voice AI combines speech recognition, natural language understanding and natural-sounding speech to hold real conversations. It handles the call, completes the task and hands off to a person only when it should.

  • Books appointments, answers FAQs and qualifies leads
  • Speaks in your brand’s tone, in the languages your customers use
  • Connects to your phone system, CRM and calendar
forvix / live call transcript
Built for outcomes

Voice technology that earns its keep

We don’t just build voice technology — we build voice systems that win back missed calls, lower the cost of routine conversations and give customers an experience worth coming back to.

  • Low-latency architecture so conversations feel natural
  • Call analytics and sentiment insight on every conversation
  • Spam filtering and intelligent routing to your team
forvix / call analytics
What we build

Voice AI that transforms customer calls

From AI phone agents to enterprise voice automation, we deliver end-to-end voice solutions tailored to your business.

Custom voice bot development

Voice bots shaped around your industry: domain-specific training, your brand’s tone and personality, and clean integration with your phone system and CRM.

AI phone receptionist

An always-on receptionist that answers inbound calls professionally — booking appointments, answering FAQs, qualifying leads, filtering spam and routing calls to the right person.

Speech-to-text & text-to-speech

High-accuracy speech recognition and natural-sounding synthesis, tuned for your vocabulary, your accents and your latency budget.

Twilio voice AI integration

Reliable call handling on proven telephony infrastructure — keep your existing numbers, or connect through SIP trunking and direct API integration.

Outbound calling AI

Appointment reminders, lead follow-ups and surveys, delivered by a voice agent that stays compliant while lifting contact rates.

Multilingual voice assistants

Assistants that understand and answer in multiple languages, with accent handling and the cultural context to sound right in each market.

Voice cloning & custom voices

A distinctive voice profile that represents your brand consistently across every call — natural, human and unmistakably yours.

How we work

From first call flow to live voice agent

A proven six-stage process for taking a voice assistant from concept to scale.

01

Discovery & voice strategy

We study your call flows, customer personas and business goals, then map intents and design the conversation flow before a line of code is written.

02

Voice design & prototyping

Scripts, voice characteristics and an interactive prototype that we test with real people, so the experience is right before development starts.

03

Build & training

We build the voice bot on modern speech and language technology, trained on your terminology, FAQs and business rules.

04

Integration & phone setup

Connections to Twilio, your phone system, CRM and calendar, with call routing, failover and analytics configured.

05

Testing & quality assurance

Rigorous testing across accents, background noise and edge cases, under real telephony conditions — not just a quiet demo room.

06

Launch & continuous improvement

Live monitoring from day one. We review transcripts, spot what to improve and keep training the assistant to perform better.

Why voice AI

Voice AI vs the traditional options

How a custom voice assistant compares with IVR menus, live agents and chatbots — and why it can do more of the work at a lower cost per call.

Voice AI vs IVR menus

Traditional IVR frustrates callers with rigid menus and button presses. A voice assistant understands natural speech, handles complex requests and resolves them in a single conversation, without transfers.

Voice AI vs live agents

A voice assistant takes unlimited concurrent calls around the clock at consistent quality. It frees your people for the conversations that need a human, and lowers the cost of every routine call.

Voice AI vs chatbots

Voice is the most natural interface there is. It is hands-free, faster than typing, and serves customers who prefer — or need — to speak rather than type.

24/7 instant response

Every call is answered on the first ring, at any hour. No hold music, no voicemail, no lead lost because nobody picked up.

Scalable and consistent

Ten calls or ten thousand, the quality stays the same. Peak periods no longer mean hiring, training or a drop in service.

Who it’s for

Who benefits from voice AI?

Service-based businesses

Never miss a call again. A voice receptionist handles enquiries around the clock, books appointments and qualifies leads while you get on with the work — ideal for healthcare, real estate, legal and professional services.

Call centres & support teams

Let voice automation absorb routine enquiries, route complex calls intelligently and give your agents real-time conversation insight, so handling time and queue length come down.

E-commerce & restaurants

Take orders, manage reservations and answer order-status questions by phone. More calls become conversions, at a fraction of the operational load.

Free scoping call

Never miss another call

Tell us how calls reach your business today and we’ll map out what a voice assistant could take off your plate — with a clear plan and a fixed quote.

FAQ

AI Voice Assistants — your questions, answered

What is AI voice assistant development?

It is building voice-powered systems that understand natural speech, work out what the caller needs and respond in conversation. Unlike traditional IVR menus, they combine speech recognition, natural language processing and text-to-speech so they can book appointments, qualify leads, answer FAQs and connect to your business tools — all through an ordinary phone call.

How much does a custom voice bot cost?

It depends on complexity, features and integrations — a focused AI receptionist is a very different build from an enterprise system with multilingual support, custom voices and deep CRM integration. After a free scoping call we give you a fixed, itemised quote, and we offer both project-based and retainer engagements.

How long does it take to build a voice assistant?

A focused AI phone receptionist can go live in a matter of weeks. Enterprise builds with custom voice training, several integrations and advanced features take longer. The process runs through discovery, design and prototyping, development, testing and launch — and urgent projects can often be accelerated.

Can it integrate with our existing phone system?

Yes. We integrate with most phone systems through Twilio, SIP trunking or direct API connections, including traditional PBX, VoIP and cloud phone platforms. The assistant can also connect to your CRM (Salesforce, HubSpot and others) and calendars (Google Calendar, Calendly and others) so everything stays in sync.

What’s the difference between voice AI and a chatbot?

A chatbot works through text; voice AI works through speech recognition and synthesis, so people simply talk. Voice is the natural fit for phone-based customer service and for anyone who cannot or prefers not to type, while chatbots suit websites and messaging apps. Many businesses use both.

Which industries benefit most?

Anywhere calls are frequent and often routine: healthcare (scheduling and follow-ups), real estate (property enquiries and lead qualification), restaurants and hospitality (reservations), e-commerce (order status), professional services (after-hours coverage) and call centres (cost and handling time).

Is voice AI secure and compliant?

We build with security in mind: encryption for voice data in transit and at rest, secure API authentication and role-based access. We design to the regulations that apply to you — for example HIPAA for healthcare, PCI-DSS for payments, and GDPR or CCPA for privacy — and call recordings and transcripts are stored with configurable retention policies.

Ready to give every caller an instant answer?

Tell us about your calls and your customers — we’ll come back with a clear plan, a realistic timeline and a fixed quote.